At AD ON VALET PARKING SERVICES, we prioritize delivering exceptional service. To achieve this, our staff undergoes a comprehensive two-month training program before assuming valet driver responsibilities. This program ensures adherence to the highest quality standards. New and emerging team members also receive 8 days of specialized supervision to familiarize themselves with the premises and effectively address guest inquiries.
We are committed to ensuring the well-being of our workforce in all weather conditions. Our team members are provided with:
1. Fans during the summer season.
2. Jackets during the winter to stay comfortable in changing climates.
To support our employees, we provide:
1. Accommodation and transportation in line with UAE labor laws.
2. Additional amenities as per legal guidelines.
3. Recreational activities, including a corporate sports team to promote staff well-being.
Recognizing the critical role of our staff in achieving business success, we have implemented a robust people development strategy aimed at becoming the No. 1 service provider wherever we operate. Key components include:
1. An introduction to our organization and client expectations.
2. Development of core skills, knowledge, and professional behaviors.
1. Ethical behavior.
2. Respect and valuing diversity.
3. Integrity and continuous improvement.
1. Training for supervisors and managers to foster motivation and build high-performing teams.
1. Technical, legislative, and business-related training for current and future roles.
2. Career development opportunities for recognition and advancement.
We understand that the first day in a new job can be overwhelming. Studies show that structured onboarding during the first three months improves confidence and staff retention. To support our new employees, we provide:
1. A welcome pack containing:
a. Familiarization materials about the company’s mission, vision, and people.
b. Key contact details.
c. An employment handbook with policies and procedures.
d. Health and safety guidelines.
2. A structured induction program, beginning with a 5-day training session as part of a 6-week onboarding period. This ensures that employees:
a. Quickly grasp their roles and responsibilities.
b. Achieve high competency levels before interacting with guests.
To maintain high service standards, we implement regular evaluation processes:
1. Quarterly and annual performance reviews.
2. Identification and swift resolution of training needs.
Post-training, on-the-job coaching embeds new skills, with progress monitored at 4, 8, and 12-week intervals to address any knowledge gaps.
